OUR STORY

Confessions of a Waxer...


"What else is new, 4 weeks has flown by yet again and there is that telltale sign of a much needed wax. Of course I’ve forgotten to call my local Spa at least a week in advance to book my appointment, so there is no chance that I’m getting in there…and who has an hour and $70 to spend on a Brazilian wax appointment anyways?

Desperate to be bathing suit ready, I knew what I had to do…reaching into my closet for my incognito outfit and sunnies, that seemed to be used far more often than I'd care to admit, I headed to the less-than-desirable "express nail salon".

The place where hopefully no one knows my name, although by now I can’t be so sure with the number of undercover missions I’ve been pulling lately. Praying not to see my BFF getting her bi-weekly shellac, I quietly request my Brazilian wax and briskly slip into the closet-sized room. As my Waxer closes the shower curtain that is used as a door, I try to go to my 'happy place', then suddenly it hit me…why can’t I have the best of both worlds? A high end, trendy environment with professional Waxologists, great prices, AND even accepts walk ins... Enter WAXON."

Confession from our CEO...


"I have a confession, as the CEO of WAXON, I’ve always followed trends in the industry. As I heard more and more about laser hair removal, my mind couldn’t help but wander. Wondering if I would run into friends on my under cover research missions to med spas, I learned that like waxing, laser services elsewhere are neither convenient, affordable or reputable. Hesitant to tell my team, I weighed the pros and cons of this new service but realized that offering laser would offer the best of both worlds to our clients.

Laser hair removal is a more permanent solution where waxing offers the most convenient and affordable hair removal services on-the-go. We’ve emulated our waxing model and applied exactly that to laser: affordable, convenient with the most top of the line laser technology. By combining both Laser and Waxing services at WAXON, we allow our clients to Live Smoother on every budget, hair type, and personal grooming preference.

Before WAXON introduced laser hair removal, options for fast, efficient, reliable and affordable laser options were few and far between, typically only available at expensive medical spas. With WAXON’s laser services, clients now have access to the absolute best in laser technology, while still benefiting from our reliable, consistent and superior brand in a trendy chic environment.

Enter WAXON… your one stop shop for ALL your hair removal needs. “

- Lexi Miles, Founder & CEO




OUR LASER

WHY LASER AT WAXON?


Quality

  • Permanent reduction in hair growth
  • Treats ALL skin types
  • Trained and certified Laserologists who specialize ONLY in hair removal
  • Highest quality laser technology with a cooling tip for minimal discomfort
  • Skintel technology build into machine that reads your skin melanin (for more details on our laser click below)

AFFORDABILITY

  • BAR TAB packages as well as single service pricing available
  • Interest free financing
  • Top of the line laser technology results in less sessions, saving you time and money

CONVENIENCE

  • Walk in, book online
  • In and out in 10 minutes or under
  • Little to no maintenance required to maintain smooth skin
  • Say goodbye to ingrown hairs forever

OUR LASER - VECTUS BY CYNOSURE

At WAXON, we use Cynosure laser technology. Our Vectus machine is the most innovative and cutting edge hair removal tool available. The Vectus Laser provides high-volume permanent hair reduction for a wide range of hair types and ALL skin types– without sacrificing client comfort. It even has a cooling tip to minimize ouch. To learn more about our laser, or for any specific questions please visit one of our locations and speak with a Laserologist or member of our guest services team.

OUR WAX

FEEL THE DIFFERENCE


At WAXON we understand that everyone's hair and skin type is different, so we use wax that will provide you with the most efficient, comfortable waxing experience, creating flawless results every time. Our Waxologists use a combination of both hard and soft waxes to meet your unique hair removal needs.

All of our waxes are made with natural ingredients and are designed to provide benefits to your skin and are allergy friendly! Some people find that additives in certain wax can cause them to have allergic reactions. Our waxes are made with natural ingredients, however, if you are still concerned, we are happy to give you a free test strip to be sure!

WAXON GOLD HARD WAX

Exclusive to WAXON, we created our Gold wax to ensure a more painless, flawless waxing experience. The hard wax is specially formulated for below the belt services and the ingredients are designed to reduce redness and discomfort to make for a less painful wax experience with more flawless results. Gold has two main ingredients that most other hard waxes lack - titanium dioxide (soothes skin during waxing and reduces redness afterwards) and mica (increases the wax's ability to grip hair resulting in more flawless results). This allows our Waxologists to achieve a faster wax service (15 min vs. 30 min anywhere else) with less discomfort. Not convinced, you need to try it for yourself to believe it!

SUPERIOR STRIP WAX - LYCOTEC

Our LYCON white cream wax has traveled all the way from the 'land down under' and consists of quality ingredients such as Coconut Oil and Titanium Dioxide. LYCOTEC is used on larger areas of the body and because of its carefully selected ingredients it helps moisturize and nourish your skin while you're getting waxed! It can remove hair as short as 2mm and adheres to even the finest of hairs but not your skin. You can expect a virtually painless experience as well as minimal redness and irritation with LYCOTEC.

SUPER HERO STRIPLESS HOT WAX – LYCOJET

LYCOJET the Super Hero Stripless Wax is applied at a low temperature, shrink-wraps around the hairs and removes even stubborn hairs as short as 1mm! LYCOJET can be re-applied multiple times on just waxed skin, without discomfort or irritation. This stripless hot wax is used mainly for facial waxing but also 'works well with others' when used in combination with our hard and/or strip wax. The result with LYCOJET is smoother, hair free skin for longer… LYCOJET eliminates the need to tweeze!

OUR TECHNIQUE

HERE’S THE SCOOP


The secret to the perfect WAXON Experience lies in our technique. At WAXON Waxbar, we are passionate about perfecting our craft.

Our Waxologists and Laserologists prep and replenish the skin both pre and post waxing to encourage healthy skin and hair growth using our 5 step process:

Refresh, Relax, Remove, Relieve, Renew

Our WAXON Team takes pride in making our mission a reality... for you to receive the best wax and laser experience every time! That's why our experienced Waxologists and Laserologists are always on top of the hottest waxing and laser techniques, products, and trends in the industry. We know hair removal, cause it's all we do!


OUR MISSION

Providing our clients with the smoothest experience every time!


WAXON LASER + WAXBAR brings a high-design approach to the Male and Female waxing and laser experience. Our state-of-the-art hair removal techniques are efficient, clean, and custom to each person's needs... our rates are reasonable, too. So make an appointment or just walk in and start living smoother!


OUR PHILOSOPHY

"A new take on an old technique"


At WAXON we focus in one thing and do it really, really well! For us, that’s hair removal. WAXON offers the most efficient, competitively priced, unique waxing and laser experience in Canada.

In an effort to revolutionize the waxing industry, we will ensure that your wax and laser services are as comfortable, quick, and enjoyable as possible. How do we do it? Through our team of dedicated professionals, our chic, urban environment, and prices that still let you save for your latest must-have. Get ready cause this is one bar you won't forget!


FAQS

SELECT ONE OF THE CATEGORIES BELOW TO VIEW FREQUENTLY ASKED QUESTIONS.

POLICIES

Are your Waxologists and Laserologists certified?
Yes, all of our hair removal specialists are certified Estheticians and must graduate from our internal WAXON Training Program before joining our team.
All of our Laserologists are certified medical estheticians and must graduate from our internal training program as well as the completion Cynosure’s professional course, certified by a registered nurse.

What's your dipping policy?
Have no fear! At WAXON double dipping is a HUGE no-no! We use one stick per dip and the stick is disposed after each use.

Does your bar meet health standards?
Yes, and thanks for asking! We pride ourselves on the cleanliness of our bar and the sanitization procedures we use.

Our Waxologists and Laserologists always wear gloves.

There is NO double dipping!

After using tools and equipment we follow a 2-step process:

Clean

Sanitize

Each staff member has 2 sets of tools to ensure there is absolutely no chance of cross contamination - One set is disinfecting while the other set is being used.

We have medical paper covering our tables that is changed after each Client. The table is also cleaned and disinfected after each Client.

What's your Cancellation Policy?
If you know in advance that you won’t be able to make your appointment, we respectfully request that you call or email to cancel or reschedule at least 2 hours prior to your appointment time.

Late Cancellation - You are considered a late cancellation if:
  1. You give less than 2 hours cancellation notice.
  2. You don't show up for your appointment.
  3. You arrive 7 minutes after your scheduled appointment time and there is no availablitiy.
After 2 late cancellations you will be subject to a 30% service charge.

What's WAXON's Age Policy?
FOR WAXING: Clients under the age of 16 MUST be accompanied by a legal guardian when attending their first waxing appointment at WAXON. Please provide full name of parent / legal guardian. We will not perform waxing services on anyone under the age of 10, even with parental consent.

FOR LASER: Clients under the age of 18 MUST be accompanied by a legal guardian when attending their first laser appointment at WAXON. Please provide full name of parent / legal guardian.We will not perform laser services on anyone under the age of 16, even with parental consent.

What's your Return Policy?
Product returns can be made within 30 days of purchase if you have your original receipt. Product must be unopened.

Why do I have to fill out a release form?
We ask that you fill out a release form so that you understand the risks and give your consent to receive our services.

Can I share my Bar Tab
No, these are for individual use only, however they also make for a great gift!

What is your Multiple Clients per room policy?
Only one Client is allowed in a service room at a time. This is due to the size of the room and for client privacy. The only exception to this is if a parent or guardian is accompanied by a minor under the age of 12.

Can I bring my baby/children with me into the service room?
We welcome all babies and young children at WAXON! However, we do require all children under the age of 10 to be brought into the service room with you during your services, otherwise all children left unattended at reception will be given a shot of espresso and a puppy :)

We unfortunately, will not be able to perform services if your baby is attached to you in a baby carrier or swaddle. We do however, welcome your little one(s) to kick back in our service rooms rooms comfortably in a stroller or car seat.

If you are getting Laser services no other person including a baby or child is allowed in the room, this is due to the laser light being emitted from the machine.

LASER

Are your Waxologists and Laserologists certified?

Yes, all of our Waxologists are certified Estheticians and must graduate from our internal WAXON Training Program before joining our team.

All of our Laserologists are certified medical estheticians and must graduate from our internal training program as well as the completion Cynosure’s professional course, certified by a registered nurse.

Can I bring my baby/children with me to get lasered?

Unfortunately not. Unlike waxing, laser hair removal requires the laserologist and client to wear protective eyewear during the laser treatment - so best to leave your little one at home.

How long does laser hair removal take?

Most sessions are under 10 minutes. For larger body areas service times can increase to up to 15-20 minutes.

Is laser hair removal painful?

Laser at WAXON makes for the most comfortable laser experience possible, with the speed of the technology combined with a cooling tip to minimize discomfort you’ll be in and out before you know it!

How many treatments will I need?

4-6, however this will depend on your skin and hair type.

How long do I need to wait between treatments?

4-8 weeks depending on the area being lasered and your hair growth cycle.

Is laser hair removal fully permanent?

No form of hair removal is 100% permanent, but laser is one of the most effective ways to significantly reduce hair growth permanently.

Am I a candidate for laser hair removal?

Most likely, yes! Forget what you’ve heard before - WAXON only uses the most cutting edge technology that works on ALL skin and most hair types!

Do I need a consult before my first appointment?

The majority of people do not need a full consult before their first appointment. At WAXON we use the top of the line laser technology that works on the majority of hair and skin types. If you are unsure if laser hair removal is right for you or if you have any medical concerns please call one of our locations to book a consultation and our Laserologists will answer any of these concerns for you.

Why is laser hair removal more expensive than waxing?

Laser is a more permanent form of removal and requires the use of the most cutting edge technology by our medically trained estheticians. Waxing is a more affordable short term option for hair removal but in the long run, monthly maintenance can add up to be equal to or more than a laser hair removal package. We also have interest free financing for clients who would rather pay it off 6 or 12 months.

Why do I have to wear protective eyewear?

It is possible that your eyes could be exposed to direct, reflected or scattered light from our laser machine. Wearing protective eyewear ensures the safest service possible.

Is laser hair removal safe?

Yes, absolutely! Our laser machine is known as the most safe and efficient machine available on the Canadian market with over 2000 machines sold and in use. Please see OUR LASER section above for more information on the technology we use.

Can I wax and laser?

You can not wax the area for a duration of 4 weeks prior to your laser appointment. You cannot wax during your Laser course, you will need to shave during this time to make the hair coarser so the Laser can remove the hair more effectively and permanently.

 However, hair can grow back sparsely and slowly over the years, and at that point we always recommend waxing for maintenance versus shaving to keep the hairs fine.

I have a mole can I still get laser?

Yes, our Laserologists will work around the area.

I have my period can I still get laser?

Yes! Please ensure you let your laserologist know and wear a tampon with the string tucked in.

I have a baby on the way can I still get laser?

No, we recommend waiting until after your little one arrives and you've completed breastfeeding/nursing to get laser hair removal. During pregnancy your body goes through many hormonal changes that can change hair growth.

I have a cold sore on my lip can I still get laser?

This is a localised Contraindication, so you can get Laser hair removal on other parts of your face and body, but not on the sore area, it’s best to wait until it has cleared so the infection doesn’t spread.

I have a diabetes can I still get laser?

This is a personal choice. Diabetics can get laser hair removal, but there are some important side effects diabetics should know before proceeding with the treatment. For example, diabetics can feel more pain with laser hair removal due to sensitive nerves and tissues and are usually more susceptible to infections due to the slower healing response.

I have a tan can I still get laser?

No - we recommend no UV exposure or self tanner for 7 days prior to laser services to maximize results.

I have a tattoo can I still get laser?

Yes, you can still get laser but not on or around the tattoo. The Laserologist will avoid the tattoo by 2 inches, please make your Laserologist aware of any tattoos or permanent makeup you have.

BELOW THE BELT WAXING

Brazilian/Manzilian what's all the hype about?
Our Waxologists are experts in both female and male waxing. Brazilians and Manzilians are our most requested services for a reason… Yes, men get waxed there too!

We have specifically trained Waxologists for these services and have 3 different types of wax to meet all your hair removal needs. Once you've waxed with us you will never look back! Our services are quick, efficient and virtually painless.

So Guys and Gals come see why WAXON was voted the #1 Waxbar in Toronto!

I'm nervous to get a Brazilian/Manzilian wax does it hurt?
Everyone's pain tolerance is different but what makes WAXON waxes the BEST is they are considered virtually painless, as the wax adheres only to the hair and not the skin.

What can I expect during a Brazilian/Manzilian wax?
Your Waxologist will bring you into the wax room and have you undress while they prepare for your service. A wipe will be provided for you to freshen up before your wax, or you are welcome to use our restrooms prior to your service.

Your Waxologist will then follow our 5 step process REFRESH • RELAX • WAX • RELIEVE • RENEW. We do our best to have you smooth and hair free within 20 minutes.

What is the difference between a Braziliant and a Modest Brazilian wax?
During The Braziliant service all hair is removed. During The Modest Brazilian service a landing strip is left in the front.

It's my first bikini wax and I'm uncomfortable 'baring it all' do you provide disposable panties?
We do provide disposable panties for both men and women upon request. Please note, we recommend not to wear these during your service if possible, as they increase service time because your Waxologist has to work around the panty.

MALE WAXING

Are your Waxologists certified?
Yes, all of our Waxologists are certified Estheticians and must graduate from our internal WAXON Training Program before joining our team.

Do you specialize in male waxing?
Of course! We have some Waxologists that are specifically trained in male waxing services and yes, that includes 'below the belt' grooming.

Is male waxing common?
YES! The stereotype has been shattered and male grooming is no longer just for the metro-man. Once you manscape you'll never go back!

Do you have male and female Waxologists?
No, we only have female Waxologists.

I HAVE... CAN I STILL GET WAXED?

I have a mole can I still get waxed?
We avoid waxing over raised mole(s). We trim any hair coming from the area and wax around it, unless requested otherwise by you.

I have varicose veins can I still get waxed?
We recommend not waxing over prominent varicose veins because you risk exposing the vein, which can cause bleeding if it is close to the skin's surface. We will only wax over varicose veins if you request and understand the risks.

I have my period can I still get waxed?
Yes, you can! We just want you to be aware that your skin is more sensitive when you are menstruating and your pain tolerance is lower. Just make sure you wear a tampon, tuck the string in and make your Waxologist aware.

HOT TIP: We have BareEase & Cream numbing cream to minimize your discomfort.

I have sensitive skin can I still get waxed?
Yes, you can! Our waxes are designed for even the most sensitive skins, adhering only to the hair and not the skin. If you are unsure, come in and try a test strip to be sure our waxes are suitable for your skin.

I have a baby on the way can I still get waxed?
Yes you can! Just let us know you are expecting when booking your appointment so we can allow extra time because your pain tolerance is lower.

HOT TIP: We have BareEase & Cream numbing cream to minimize your discomfort.

I have a cold sore on my lip can I still get waxed?
Yes, all of our Waxologists wear gloves and don't double dip so it is safe to work around it.

I have diabetes can I still get waxed?
Yes, you can, but please put make us aware and know the risks involved.

WHEN NOT TO WAX

We do not recommend waxing IF...
You have a sunburn.

You have been or plan on being in the sun or tanning bed within 24 hours.

If you've recently had treatments such as: chemical peel, Dermabrasion, Microdermabrasion or cosmetic injections.

You are currently taking acne medication such as:

Accutane (affects all body waxing), Retin-A (affects areas the cream is used on) or any other prescribed acne medication.

GOOD NEWS... after 6 months of completing your acne medication, your skin will be less sensitive and less prone to scarring and you will be able to wax again!

Consult your Doctor or Dermatologist about any other concerns.

NUMBING CREAM

Can any skin type use BareEASE or Numb Nuts?
They sure can! The only time we do not recommend BareEASE or Numb Nuts is if you have a Lidocaine or Benzocaine allergy.

Whats the numbing ingredient in BareEASE and Numb Nuts?
They each contain 4% Lidocaine

How do I use BareEASE / Numb Nuts?
It is designed specifically for below the belt services. It needs to be applied thickly 30 minutes before your waxing service.

Gals, our BareEASE kits come with a pink disposable latex panty.

WAXING MAINTENANCE

How long does my hair have to be to be waxed?
We typically recommend every 3 to 4 weeks, but hair growth varies from person to person. Depending on how fast your hair grows will determine when you will be ready for your next waxing session. Giving your hair time to grow gives the hairs the chance to break through the skin from exfoliation, be the same length and on the same growth schedule. The result is a clean, smooth finish after your next waxing session.

HOT TIP – Our revolutionary Lycon waxes can remove hair as short as 1 - 2mm if you are in desperate need of an 'emergency' wax and need to break your 3 – 4 week routine.

Can I shave in between waxes?
We recommend you do not shave in between waxes because it affects the consistency of your hair growth. Shaving also cuts the hair on the surface causing more of a chance for ingrown hairs.

How do I exfoliate?
Wet the desired area then using a sponge, loofah, scrub, brush or glove, rub in the opposite direction of hair growth. This ensures you do not confuse the hair but instead slough off dead skin cells and allow for the hair to grow in free of confusion, decreasing the chance of ingrown hairs!

Try LoveFresh Sugar Scrub, John Allan Scrub or our IZZI Loofah Bars!

How long do I have to wait to exfoliate after waxing?
We recommend you wait 24 hours before exfoliating because your pores have been opened when the hair was removed and your skin could still be sensitive.

What is an ingrown hair?
An ingrown hair is where the hair spirals, curls or grows different directions under the skin. It normally appears as a red or white bump or sometimes just appears under the skin but sideways. Shaving is typically the leading cause of ingrown hairs as it cuts the hair at the surface of the skin but does not remove the root.

Other causes of ingrowns hairs are:

When clothing rubs against the skin after a hair removal service.

Clothing is too tight and rubbing against the skin on a normal basis.

Irritation from a product.

To avoid or minimize ingrown hairs try Prince Reigns Ingrown Hair Serum.

How do I get rid of ingrown hairs?
We recommend exfoliating daily and applying our Prince Reigns Ingrown Hair Serum.

When I wax I get red bumps, is this normal?
You aren't the only one in this boat... red bumps post-waxing is totally normal.

When the hair is removed, it is being removed by the root and often times, the follicle can be so deep that it causes an initial shock, resulting in a red bump. The bumps shouldn't last more than 24 - 48 hours. If you find the bump is more than an initial irritation and continues, appearing more like a rash, contact us.

What is Prince Reigns Ingrown Hair Serum?
MAGIC! It is a nourishing serum that prevents ingrown hairs and razor bumps while softening the hair follicle.

It also:

Revives and smoothes skin by removing dead flakes from skins surface.

Controls excess oil, lessening chance of pore clogging.

Won't cause acne or blackheads

Contains glycolic acids which lightens dark spots resulting in an even skin tone

Purchase Prince Reigns Ingrown Hair Serum